Privacy statement

Sunrise Spas Europe / Interhiva BV, established in Barneveld, the Netherlands, is responsible for the processing of personal data as set out in this Privacy Statement.
 
Contact details:
Sunrise Spas Europe / Interhiva BV
Hanzeweg 17
3771 NG  Barneveld
The Netherlands
info@interhiva.nl
+31 (0) 342 427 042
 
Personal data that we process
Sunrise Spas Europe processes your personal data because you make use of our services and/or because you provide us with the data yourself. Below you will find an overview of the personal data we process:
First and last name
Address details
Telephone number
E-mail address
IP address
 
Special and/or sensitive personal data that we process
Our website and/or service has no intention of collecting data on website visitors who are under 16 years of age. Unless they have permission from their parents or guardian. However, we cannot verify whether a visitor is over 16 years of age. We therefore recommend that parents be involved in the online activities of their children, in order to prevent data being collected on children without parental permission. If you are convinced that we have collected personal data on a minor without such consent, please contact us and we will delete this information. You always have the option of deleting this information yourself.
 
For what purpose and on the basis of which basis do we process personal data?
Sunrise Spas Europe processes your personal data for the following purposes:
To offer you the possibility to create an account.
To deliver goods and services to you.
Sunrise Spas Europe also processes personal data if we are legally obliged to do so, such as data required for our tax return.
 
Automated decision-making
Sunrise Spas Europe does not make decisions on the basis of automated processing that could have (significant) consequences for people. These decisions are made by computer programs or systems, without a human being (for example an employee of our company) being involved.
 
How long we keep personal data
Sunrise Spas Europe will not store your personal information any longer than is strictly necessary to fulfil the purposes for which it is collected. If you have created an account, you have the possibility to remove all your data at any time.
In case of a one-time checkout (purchase without registration) you also have the possibility to view and/or remove your data. You can do this here.
 
Sharing of personal data with third parties
Sunrise Spas Europe will not sell your information to third parties and will only do so if necessary to fulfil our contractual obligations with you or to comply with legal requirements. We will enter into a processing agreement with companies that process your information on our behalf in order to ensure the same level of security and confidentiality of your information. Sunrise Spas Europe remains responsible for this processing.
 
For the financial processing we cooperate with:
CURO Payments B.V. - Maaskade 1 - 5347 KD Oss
 
Cookies, or similar technologies, that we use
A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical functioning of the website and your ease of use. You can unsubscribe from cookies by configuring your internet browser in such a way that it no longer saves any cookies. In addition, you can delete all information previously stored using your browser settings.
 
Necessary and functional cookies
They ensure that the website works properly and remember, for example, your preferences such as your shopping basket. They also enable us to optimise our website/shop.
 
Third party cookies
Third party cookies that enable the functionalities of these parties. These functionalities are for example Youtube movies with a product, a "share" button with a product or the Google Maps map on the contact page.
The cookies that these third parties place and the data that they collect can be seen in the statements that these parties provide on their websites:
- AddThis.com (share our products with others)
- Google Analytics
- Google Maps (for the map on the contact page)
- Youtube (for showing videos)
 
Viewing, modifying or deleting data
You have the right to view, correct or delete your personal data. You can do this yourself via the personal settings of your account. In addition, you have the right to withdraw your possible consent for the data processing or to object to the processing of your personal data by our company and you have the right to data portability. This means that you can submit a request to us to send the personal data we have on you in a computer file to you or another organisation named by you. If you wish to exercise your right to object and/or right of data transfer or if you have any other questions/remarks about the data processing, please send a specified request to E-mail. To make sure that the request for inspection is made by you, we ask you to send a copy of your identity document with the request. Make in this copy your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black. This is to protect your privacy. Sunrise Spas Europe will respond to your request as quickly as possible, but in any event within four weeks. Sunrise Spas Europe would also like to point out that you have the option of submitting a complaint to the national supervisory authority, the Personal Data Authority. You can do so via the following link:
https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
 
How we secure personal data
Sunrise Spas Europe takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorised access, unwanted disclosure and unauthorised alteration. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service or via E-mail.